Privacy Policy
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). We are also subject to the EU General Data Protection Regulation (EU GDPR) in relation individuals in the European Economic Area (EEA).
Key terms
It would be helpful to start by explaining some key terms used in this policy:
| We, us, our | Valiant Design Limited, of The Dairy Studios, Runfold St George, Farnham, Surrey GU10 1PL Company number: 4350393 VAT number: 791817004 |
| Personal data | Any information relating to an identified or identifiable individual |
| Special category personal data | Personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership Genetic data Biometric data (where used for identification purposes) Data concerning health, sex life or sexual orientation |
| Data subject | The individual who the personal data relates to |
Personal data we collect about you
The personal data we collect about you depends on our relationship to you e.g. whether you are a customer, employee, independent contractor, consultant, volunteer or intern.
If you are a customer, the personal data we collect about you depends on the particular services we provide to you. We will collect and use the following personal data about you:
- your name and contact information, including email address and telephone number, company details and job titles
- your billing information, transaction and payment card information
- your contact history
- information from accounts you link to us, eg Facebook, LinkedIn
- Information about how you use our website, communication and other systems
If you are an employee, independent contractor, consultant, volunteer or intern, the personal data we collect about you will depend on your employment status. We may collect the following data during your engagement:
- Your name, personal and work contact details (ie address, home and mobile phone numbers, email addresses, title, company name and contact details)
- Your emergency contacts (ie name, relationship and home and mobile phone numbers)
- Bank/building society details
- National Insurance contributions and tax information, date of birth
- Your racial or ethnic origin, sex and sexual orientation, religious or similar beliefs
- Information about your use of our IT, communication and other systems, and other monitoring information
- Details of your use of business-related social media, such as LinkedIn
- Your use of public social media (only in very limited circumstances, to check specific risks for specific functions within our organisation – you will be notified separately if this is to occur)
- Details in references about you that we give to others
- If you are an employee, we may also collect the following:
- Information collected during the recruitment process that we retain during your employment
- Employment contract information
- Details of salary and benefits
- Details of your spouse/partner and any dependants
- Your nationality and immigration status and information from related documents, such as your passport or other identification and immigration information
- Details of your pension arrangements, and all information included in these and necessary to implement and administer them
- Information regarding your fitness for work, and information in your sickness and absence records (including special category data regarding your physical and/or mental health)
- Information on grievances raised by or involving you (depending on the nature of the grievance this may include special category data)
- Information on conduct and/or other disciplinary issues involving you (depending on the nature of the issue this may include special category data)
- Details of your appraisals and performance reviews
- Details of your performance management/improvement plans (if any)
- Details of your time and attendance records
- Information in applications you make for other positions within our organisation
- Your image, in photographic and video form
- If you are an independent contractor, consultant, volunteer or intern, we may also collect the following:
- Details of invoices/fees
We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below. If you do not provide personal data we ask for, it may delay or prevent us from providing services and/or engaging with you.
How your personal data is collected
We collect most of this personal data directly from you—in person, by telephone, text or email and/or via our website.
However, we may also collect information:
- from publicly accessible sources, eg Companies House, LinkedIn
- from a third party with your consent, eg your bank or building society
- from cookies on our website—for more information on our use of cookies, please click here.
- via our IT systems, eg: through automated monitoring of our websites and other technical systems, such as our computer networks and connections, communications systems, email and instant messaging systems
If you are an employee, independent contractor, consultant, volunteer or intern, we may also collect information:
- from your manager
- from your personnel records
- from the Home Office
- from pension administrators
- from your doctors
- from medical and occupational health professionals we engage
- from our insurance benefit administrators
- from other employees, consultants and other professionals we may engage, eg to advise us generally and/or in relation to any grievance, conduct appraisal or performance review procedure
- via our systems eg door entry systems, swipe card systems, time management system, time clock records, application logs, screen capture, application logs, webcams, automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, remote access systems, email and instant messaging systems, intranet and Internet facilities, telephones, voicemail, mobile phone records, data loss prevention tools, next-generation firewalls, unified threat management systems, transport layer security, eDiscovery technology, mobile device management systems, our Valiant Egnyte cloud based server and visits to our website
How and why we use your personal data
Under data protection law, we can only use your personal data if we have a proper reason, eg:
- where you have given consent
- to comply with our legal and regulatory obligations
- for the performance of a contract with you or to take steps at your request before entering into a contract
- for our legitimate interests or those of a third party
- for reasons of substantial public interest (ie equality of opportunity or treatment, promoting or retaining racial and ethnic diversity at senior level)
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests.
The table below explains what we use your personal data for and why.
| What we use your personal data for | Our reasons |
| Providing services to you | To perform our contract with you or to take steps at your request before entering into a contract |
| Preventing and detecting fraud against you or us | For our legitimate interest, ie to minimise fraud that could be damaging for you and/or us |
| To enforce legal rights or defend or undertake legal proceedings | Depending on the circumstances: —to comply with our legal and regulatory obligations —in other cases, for our legitimate interests, ie to protect our business, interests and rights |
| Ensuring business policies are adhered to, eg policies covering security and internet use | For our legitimate interests, ie to make sure we are following our own internal procedures |
| Operational reasons, such as improving efficiency, training and quality control | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price |
| Ensuring the confidentiality of commercially sensitive information | Depending on the circumstances: —for our legitimate interests, ie to protect trade secrets and other commercially valuable information —to comply with our legal and regulatory obligations |
| Statistical analysis to help us manage our business, eg in relation to our financial performance, customer base, service range or other efficiency measures | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price |
| Preventing unauthorised access and modifications to systems | Depending on the circumstances: —for our legitimate interests, ie to prevent and detect criminal activity that could be damaging for you and/or us —to comply with our legal and regulatory obligations |
| Protecting the security of systems and data used to provide the services | Depending on the circumstances: —to comply with our legal and regulatory obligations —for our legitimate interests, eg to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us |
| Updating and enhancing customer records | Depending on the circumstances: —to perform our contract with you or to take steps at your request before entering into a contract —to comply with our legal and regulatory obligations —for our legitimate interests, eg making sure that we can keep in touch with our customers about existing orders and new services |
| Statutory returns | To comply with our legal and regulatory obligations |
| Ensuring safe working practices, staff administration and assessments | Depending on the circumstances: —to comply with our legal and regulatory obligations —for our legitimate interests, eg to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you |
| Marketing our services to: —existing and former customers —third parties who have previously expressed an interest in our services —third parties with whom we have had no previous dealings | For our legitimate interests, ie to promote our business to existing and former customers |
| External audits and quality checks, eg the audit of our accounts to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above | Depending on the circumstances: —for our legitimate interests, ie to maintain our accreditations so we can demonstrate we operate at the highest standards —to comply with our legal and regulatory obligations |
| Corporate transactions, to share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency In such cases information will be anonymised where possible and only shared where necessary | Depending on the circumstances: —to comply with our legal and regulatory obligations —in other cases, for our legitimate interests, ie to protect, realise or grow the value in our business and assets |
| To receive goods and/or services from you | To perform our contract with you or to take steps at your request before entering into a contract |
| If you are an employee, for compliance with our obligations to you as your employer under employment protection and health safety legislation, and under statutory codes of practice | To comply with our legal and regulatory obligations |
| If you are an employee, to liaise with benefits providers | For our legitimate interests or those of a third party |
| If you are an employee, for carrying out obligations or exercising rights in employment law | To comply with our legal and regulatory obligations |
| For equality of opportunity or treatment, promoting or retaining racial and ethnic diversity | Depending on the circumstances: —we have your explicit consent —for reasons of substantial public interest |
| To defend any legal claims that may be brought against us or to establish, bring or pursue any claim against you, eg to enforce post-termination restrictions, this will typically involve passing data on to our legal advisers, who will be subject to strict professional and contractual duties of confidentiality | For our legitimate interests or those of a third party |
We seek to ensure that our data collection and processing is always proportionate. We will notify you of any material changes to data we collect or to the purposes for which we collect and process it.
How and why we use your personal data—in more detail
More details about how we use your personal data and why are set out in the table below:
| Purpose | Processing operation | Lawful basis relied on under the UK GDPR and EU GDPR | Relevant categories of personal data |
| Communications with you not related to marketing, including about changes to our terms or policies or changes to our services or other important notices (other than those addressed above) | Addressing and sending communications to you as required by data protection laws, ie: —the UK GDPR or Data Protection Act 2018 —the EU GDPR | Processing is necessary for compliance with a legal obligation to which we are subject (Article 6(1)(c)) | —your name, address and contact information, including email address and telephone number and company details —your account details with us |
| Addressing and sending communications to you about changes to our terms or policies or changes to the products or other important notices | Our legitimate interests (Article 6(1)(f)), which is to be as efficient as we can so we can deliver the best service to you or an efficient engagement with you | —your name, address and contact information, including email address and telephone number and company details —your account details with us | |
| Providing services to you | Processing operations may include collecting personal data at the outset and during our provision of services to you, storing data in customer databases, and using data to deliver services | To perform our contract with you or to take steps at your request before entering into a contract (Article 6(1)(b)) | —your name, address and contact information, including email address and telephone number and company details —your account details with us |
| Preventing and detecting fraud against you or us | Operations may involve monitoring transactions, analysing behavioural patterns, and sharing data with fraud prevention agencies | For our legitimate interest (Article 6(1)(f)), ie to minimise fraud that could be damaging for you and/or us | —transaction data, behavioural data, and identification data (e.g. ID numbers) |
| To enforce legal rights or defend or undertake legal proceedings | This could include reviewing and storing relevant communications, sharing data with legal advisers, and submitting data as evidence in court | Depending on the circumstances: —to comply with our legal and regulatory obligations (Article 6(1)(c)) —in other cases, for our legitimate interests (Article 6(1)(f)), ie to protect our business, interests and rights | —communications, contractual documents, and any data necessary to establish or defend legal claims |
| Ensuring business policies are adhered to, eg policies covering security and internet use | Operations may involve monitoring employee activities, conducting audits, and reviewing system logs | For our legitimate interests (Article 6(1)(f)), ie to make sure we are following our own internal procedures | —employee data (e.g. activity logs, internet usage data) and system access records |
| Operational reasons, such as improving efficiency, training and quality control | This could include analysing performance metrics, recording calls for training, and conducting internal reviews | For our legitimate interests (Article 6(1)(f)), ie to be as efficient as we can so we can deliver the best service to you at the best price | —performance metrics, recorded communications, and training records |
| Ensuring the confidentiality of commercially sensitive information | Operations may involve encrypting data, restricting access, and monitoring access logs | Depending on the circumstances: —for our legitimate interests(Article 6(1)(f)), ie to protect trade secrets and other commercially valuable information —to comply with our legal and regulatory obligations (Article 6(1)(c)) | —access logs, encrypted data, and security credentials |
| Statistical analysis to help us manage our business, eg in relation to our financial performance, customer base, service range or other efficiency measures | This could include anonymising data, aggregating data sets, and performing trend analysis | For our legitimate interests (Article 6(1)(f)), ie to be as efficient as we can so we can deliver the best service to you at the best price | —anonymised or aggregated data sets |
| Preventing unauthorised access and modifications to systems | Operations may involve implementing access controls, monitoring system activity, and conducting security audits | Depending on the circumstances: —for our legitimate interests (Article 6(1)(f)), ie to prevent and detect criminal activity that could be damaging for you and/or us —to comply with our legal and regulatory obligations (Article 6(1)(c)) | —system access logs and authentication data |
| Protecting System Security | This could include installing firewalls, conducting penetration testing, and monitoring for malware to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us we may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations | Depending on the circumstances: —to comply with our legal and regulatory obligations (Article 6(1)(c)) —in other cases, for our legitimate interests (Article 6(1)(f)) | —IP addresses, system activity logs, and malware detection data |
| Updating and enhancing customer records | Operations may involve verifying data accuracy, updating contact details, and merging duplicate records | Depending on the circumstances: —to perform our contract with you or to take steps at your request before entering into a contract (Article 6(1)(b)) —to comply with our legal and regulatory obligations (Article 6(1)(c)) —for our legitimate interests (Article 6(1)(f)), eg making sure that we can keep in touch with our customers about existing orders and new services
| —contact details and account information |
| Statutory returns | This could include compiling data for regulatory filings and submitting reports to authorities | To comply with our legal and regulatory obligations (Article 6(1)(c)) | —regulatory reporting data and financial records |
| Ensuring safe working practices, staff administration and assessments | Operations may involve conducting risk assessments, monitoring workplace conditions, and maintaining health and safety records | Depending on the circumstances: —to comply with our legal and regulatory obligations (Article 6(1)(c)) —for our legitimate interests (Article 6(1)(f)), eg to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you | —health and safety records and workplace assessments |
| Marketing our services to: —existing and former customers —third parties who have previously expressed an interest in our services —third parties with whom we have had no previous dealings | See ‘Marketing’ for further information | See ‘Marketing’ for further information | —your name, address and contact information, including email address and telephone number and company details —your account details with us —marketing preferences, and engagement metrics |
| External audits and quality checks, eg the audit of our accounts to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above | Operations may involve sharing data with auditors, reviewing financial records, and implementing audit recommendations | Depending on the circumstances: —for our legitimate interests (Article 6(1)(f)), ie to maintain our accreditations so we can demonstrate we operate at the highest standards —to comply with our legal and regulatory obligations (Article 6(1)(c)) | —financial records and compliance documentation |
| Corporate transactions
| To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency In such cases information will be anonymised where possible and only shared where necessary This could include anonymising data, sharing data with potential buyers, and conducting due diligence | Depending on the circumstances: —to comply with our legal and regulatory obligations (Article 6(1)(c)) —in other cases, for our legitimate interests (Article 6(1)(f)), ie to protect, realise or grow the value in our business and assets | —anonymised data, financial records, and due diligence data |
| To receive goods and/or services from you | Operations may involve processing invoices, verifying supplier details, and maintaining procurement records | To perform our contract with you or to take steps at your request before entering into a contract (Article 6(1)(b)) | —supplier details and procurement records |
| If you are an employee, for compliance with our obligations to you as your employer under employment protection and health safety legislation, and under statutory codes of practice | This could include processing payroll and maintaining employment records | To comply with our legal and regulatory obligations (Article 6(1)(c)) | —payroll data, benefits information, and employment records |
| If you are an employee, to liaise with benefits providers | This could include sharing data with potential benefits providers to design, manage, and administer effective benefits packages | For our legitimate interests or those of a third party (Article 6(1)(f)) | —payroll data, benefits information, and employment records |
| For equality of opportunity or treatment, promoting or retaining diversity | Operations may involve collecting demographic data, analysing diversity metrics, and reporting on equality initiatives | Depending on the circumstances: —Where you have given consent (Article 6(1)(a)) —For reasons of substantial public interest (Article 6(1)(e)) | —demographic data and diversity metrics —racial or ethnic origin —religious beliefs —sexual orientation. |
| To defend any legal claims that may be brought against us or to establish, bring or pursue any claim against you, eg to enforce post-termination restrictions, this will typically involve passing data on to our legal advisers, who will be subject to strict professional and contractual duties of confidentiality | This could include reviewing relevant records, sharing data with legal advisers, and submitting evidence in court | For our legitimate interests or those of a third party (Article 6(1)(f)) | —legal correspondence and evidence files |
Special category personal data
Certain personal data is treated as a special category to which additional protections apply under data protection law:
- personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership
- genetic data
- biometric data (when used to uniquely identify an individual), and
- data concerning health, sex life or sexual orientation
Where we process special category personal data, we will also ensure we are permitted to do so under data protection laws, eg:
- we have your explicit consent
- the processing is necessary to protect your (or someone else’s) vital interests where you are physically or legally incapable of giving consent
- the processing is necessary to establish, exercise or defend legal claims, or
- the processing is necessary for reasons of substantial public interest
We do not currently collect or process special category personal data of our clients.
We do collect and process the following special category personal data:
- for employees – religion, race, ethnicity, sexual orientation, demographic data and diversity metrics
- for independent contractors, consultants, volunteers and interns – race, ethnicity, demographic data and diversity metrics
How and why we use your personal data—sharing
See ‘Who we share your personal data with’ for further information on the steps we will take to protect your personal data where we need to share it with others.
Marketing
We will use your personal data to send you updates (by email, text message, telephone or post) about our services, including exclusive offers, promotions or new services.
We have a legitimate interest in using your personal data for marketing purposes (see above ‘How and why we use your personal data’). This means we do not usually need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.
You do, however, have the right to opt out of receiving marketing communications at any time by:
- contacting us at hello@wearevaliant.com, or
- using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts
We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never sell or share it with other organisations outside ourselves for marketing purposes.
Who we share your personal data with
We routinely share personal data with:
- third parties we use to help deliver our services to you, eg payment service providers, our cloud service suppliers (such as Egnyte)
- other third parties we use to help us run our business, eg marketing agencies or website hosts
- third parties approved by you, eg social media sites you choose to link your account to or third party payment providers
- our banks
We or the third parties mentioned above occasionally also share personal data with:
- our and their external auditors, eg in relation to the audit of our or their accounts, in which case the recipient of the information will be bound by confidentiality obligations
- our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
- law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations
- other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations
We will not share your personal data with any other third party.
Who we share your personal data with—in more detail
More details about who we share your personal data with and why are set out in the table below:
| Recipient | Processing operation (use) by recipient | Relevant categories of personal data transferred to recipient |
| Egnyte, Inc., a company incorporated in the US, whose registered office is at Delaware corporation, located at 1350 W. Middlefield Road, Mountain View, California 94043 | Cloud server services, a virtual server hosted in a data centre that we can access over the internet i.e. stores, processes and analyses a copy of your personal data so it can be accessed by us | Any of the personal data we collect about you |
Who we share your personal data with—further information
If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).
Where your personal data is held
Personal data may be held at our offices and those of our third party agencies, service providers, representatives and agents as described above (see above: ‘Who we share your personal data with’).
Some of these third parties may be based outside the UK/EEA. For more information, including on how we safeguard your personal data when this happens, see below: ‘Transferring your personal data out of the UK and EEA’.
How long your personal data will be kept
We will not keep your personal data for longer than we need it for the purpose for which it is used.
If you are one of our client’s and we are no longer providing services to you, we will usually delete or anonymise your account data after 7 years.
If you are one of our employees, independent contractors, consultants, volunteers or interns, we keep your data during and after your engagement for no longer than is necessary for the purposes for which the personal data is processed.
Following the end of the of the relevant retention period, we will delete or anonymise your personal data.
Transferring your personal data out of the UK and EEA
It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. In those cases we will comply with applicable UK and EEA laws designed to ensure the privacy of your personal data.
We will transfer your personal data to our service providers located outside the UK and EEA.
Under data protection laws, we can only transfer your personal data to a country outside the UK/EEA where:
- the UK government has decided the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy regulation’) further to Article 45 of the UK GDPR
- in the case of transfers subject to EEA data protection laws, the European Commission has decided that the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy decision’) further to Article 45 of the EU GDPR
- there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you, or
- a specific exception applies under relevant data protection law
Where we transfer your personal data outside the UK or EEA, we do so on the basis of an adequacy regulation or (where this is not available) legally-approved standard data protection clauses recognised or issued further to Article 46(2) of the UK GDPR and/or EU GDPR.
In the event we cannot or choose not to continue to rely on either of those mechanisms at any time, we will not transfer your personal data outside the UK/EEA unless we can do so on the basis of an alternative mechanism or exception provided by UK data protection law and reflected in an update to this policy.
Any changes to the destinations to which we send personal data or in the transfer mechanisms we rely on to transfer personal data internationally will be notified to you in accordance with the section on ‘Changes to this privacy policy’ below.
Transferring your personal data out of the UK and EEA—further information
If you would like further information about data transferred outside the UK/EEA, please contact us (see ‘How to contact us’ below).
Your rights
You have the following rights, which you can exercise free of charge:
| Access | The right to be provided with a copy of your personal data |
| Rectification | The right to require us to correct any mistakes in your personal data |
| Erasure (also known as the right to be forgotten) | The right to require us to delete your personal data—in certain situations |
| Restriction of processing | The right to require us to restrict processing of your personal data in certain circumstances, eg if you contest the accuracy of the data |
| Data portability | The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations |
| To object | The right to object: —at any time to your personal data being processed for direct marketing (including profiling) —in certain other situations to our continued processing of your personal data, eg processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims |
| Not to be subject to automated individual decision making | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
| The right to withdraw consent | If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consent by contacting us Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn |
For more information on each of those rights, including the circumstances in which they apply, please contact us (see ‘How to contact us’ below) or see the Guidance from the UK Information Commissioner’s Office (ICO).
If you would like to exercise any of those rights, please:
- email, call or write to us—see below: ‘How to contact us’
- provide enough information to identify yourself (eg your full name, address and customer or matter reference number) and any additional identity information we may reasonably request from you, and
- let us know what right you want to exercise and the information to which your request relates
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being lost accidentally, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.
You may also have the right to lodge a complaint with the Information Commissioner (the UK data protection regulator) and/or the relevant supervisory authority in your jurisdiction.
Please contact us if you would like further information.
Changes to this privacy policy
This privacy notice was published on 1st September 2025 and last updated on 27 August 2025.
We may change this privacy notice from time to time—when we do we will inform you via our website or email.
Updating your personal data
We take reasonable steps to ensure your personal data remains accurate and up to date. To help us with this, please let us know if any of the personal data you have provided to us has changed, eg your surname or address—see below ‘How to contact us’.
How to contact us
You can contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Our contact details are shown below:
Valiant Design Limited
The Dairy Studios, Runfold St George, Farnham, Surrey, GU10 1PL
+44 (0)1252 783106